Please read our privacy policy as it explains how your personal information will be used by Pearson.
At Pearson, we know that you care how your personal information is used and we appreciate that you trust us to do that carefully and sensibly.
This Privacy Policy is designed to help you to understand how we and our other group companies collect and use your personal information. We want you to make informed decisions when using our websites and any features on them, including any registration and e-commerce services.
This Privacy Policy applies to all the pages on our sites and any features of them and any e- commerce, purchasing or other areas which require registration. However, it won’t apply to any third-party sites which are linked to our sites. We recommend that you read the privacy policy of any such sites that you visit and intent to use as we are not responsible for them.
When we refer to our website or sites, we mean any of our websites from which you have accessed this Privacy Policy.
We have included full details of who we are at the end of this Privacy Policy.
Our customers are educational institutions, such as schools and colleges, who use our sites or services in their institutions. Our customers choose to let their students/learners and teachers use our sites or services.
Users include, but are not limited to, all customers, students/learners and teachers that access or use our sites or services.
Customers who use our sites or services must give us the necessary consent (in accordance with relevant privacy legislation) to upload personal information about them or their students/learners and teachers to the site or service. Customers must also ensure that any personal information they upload is accurate.
If you have any doubt whether you have consent to upload the personal information, please do not use our sites or services.
If you are a customer, you are also required to maintain appropriate technical and organisational measures against unauthorised or unlawful processing of that personal information and against accidental loss, theft, destruction of or damage to that personal information. Passwords and user names for our sites or services should not be written down or shared.
Legally, Pearson and the customer are both responsible parties in relation to the personal information that is uploaded, collected and used by our sites and services. This means that Pearson and the customer are joint responsible parties. A “responsible party” is “a public or private body or any other person which, alone or in conjunction with others, determines the purpose of and means for processing the personal information”.
Personal information that we collect may include your name, contact details (phone numbers, email addresses and addresses), your date of birth, gender, job, educational institution, course/grade information, academic results, your personal interests, credit card or billing information, shopping selections and data about the pages you visit on our site, as well as any other personal information relating to you or a third party that you supply to us.
We collect your information in three ways:
In a separate automatic operation the web server will collect your IP address and browser type and details of the website, mobile application or email communication you came from before entering our site. This information is used to:
We may from time to time supply this data to third parties in an anonymized form in order to use the same in connection with our site.
We including our group companies may use your personal information to process your online purchases, to inform you about products and services offered by us, to improve the products and services offered to you, for efficacy, performance and/or market research purposes, for marketing, statistical or analytical purposes, and otherwise to better meet the needs and preferences of our customers. We will not allow any unrelated third parties to use your personal information for marketing or any other purpose without your consent.
In particular, we may use your information to:
We also use personal information in aggregate form (so that no individual user is identified by name) to build marketing profiles, audit how our sites are used, and to help with the strategic development of our sites.
Participation in surveys and discussion forums is entirely voluntary. You may unsubscribe from being contacted for these purposes at any time. Survey information will be used for efficacy, performance and/or market research with the aim of improving our services.
We will show your username on any content you submit or post on our sites (including without limitation discussions, bulletin boards and forums).
We will not send you marketing emails unless you have opted in for receiving them. Any marketing emails we send you will include an unsubscribe link at the end of the email. Some Pearson sites also provide contact details you may use if you want to contact us by email, post or telephone in order to unsubscribe. In addition, some Pearson sites have a "My Account" page where you can choose whether or not to receive marketing communications from us.
We seek to protect the safety of all your personal information, provided your browser accepts Secure Sockets Layer encryption, we seek to protect your payment information against unauthorised access through a secure server. Where we use third parties to process personal information, we require them to ensure the safety of your information. We use appropriate security measures on our own systems, but the internet is not a secure medium and we cannot guarantee the security of information transmitted via the internet.
Any personal information that you voluntarily post on a public area of our site, such as a bulletin board or discussion forum, or an interactive area requiring registration and/or subscription, may be collected and used by others. Please be careful what personal information you disclose in this way. You understand that we cannot control the actions of other users.
We will never sell your personal information. We may disclose and share personal information with the third parties listed below. Because the internet is a global environment, you accept and agree that this will include the transfer of your personal information to other countries around the world, including countries outside of the Republic of India which may not have the same data protection laws as India. We may share your personal information:
If you are under 18, please be sure to read this Privacy Policy with your parent or guardian and ask them questions about anything you don’t understand and site/services been accessed by them on your behalf.
This Web Site is operated in India however shall be hosted through a hub which can be outside India. If you are located outside India, please be aware that any information you provide to us will be transferred to India. By using Pearson portal, participating in any of our services and/or providing us with your information, you are consenting to this transfer.
Any improper collection or misuse of personal information is in violation of this Privacy Policy and of our Legal Notice. Please report it by emailing legalteamindia@pearson.com.
You agree not to misuse any personal information available on our Site or to gather it or use robots or other automated scripts, codes or functionalities to do so.
We may immediately suspend or terminate your access to our site without notice if we become aware that you are in breach of applicable terms and conditions of use or of this Privacy Policy.
We may update this Privacy Policy from time to time. We will always include the date of a new version so that you know when there has been a change. If you don’t agree to the changes, please don’t continue to use our site or provide us with your personal information.
If you have any questions about our Privacy Policy or the data we hold about you, or you wish to ensure that the data we hold about you is accurate and kept up to date, please do not hesitate to contact us at:
General Counsel: India
Legal and Compliance
Pearson India Education Services Pvt Ltd,
1st Floor, Berger Tower, Plot No. C-001A/2, Sector 16B
Noida, UP- 201301
Email: legalteamindia@pearson.com
References in this Privacy Policy to “Pearson”, “we”, “us”, “our” or similar refer to Pearson India Education Services Private Limited or whichever Pearson group company is operating the relevant website.